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Duke University Libraries
Collections Services
Electronic Resources & Serials Acquisitions
18 Answers
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AskTech - General Info
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Duke Kunshan University
4
Error Messages
3
EZproxy
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Ford, Law, and MCL
1
Glossary
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Sponsored Accounts
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Troubleshooting
Collections Services: Electronic Resources & Serials Acquisitions
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I need to share an e-resource link with a patron. Which URL should I use?
Last Updated:
Jun 06, 2024
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Topics:
Links
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Views:
76
What are some first steps for troubleshooting an e-resource access issue?
Last Updated:
May 28, 2024
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Topics:
Troubleshooting
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Views:
74
Which resources implemented SSO?
Last Updated:
Nov 14, 2024
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Topics:
Authentication
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Views:
61
What is the Library Access button and where can I find it?
Last Updated:
May 28, 2024
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Topics:
AskTech - General Info
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Views:
57
What resources are explicitly blocked for DKU patrons?
Last Updated:
Aug 06, 2024
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Topics:
AskTech - General Info
Duke Kunshan University
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Views:
57
What is the proxy URL?
Last Updated:
May 23, 2024
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Topics:
EZproxy
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Views:
54
What are common e-resource terms? (Glossary)
Last Updated:
May 28, 2024
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Topics:
Glossary
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Views:
50
When do I refer an issue to AskTech?
Last Updated:
May 21, 2024
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Topics:
AskTech - General Info
AskTech Required
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Views:
46
Why is a patron getting the "Insufficient Access" webpage on the library website?
Last Updated:
Jun 03, 2024
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Topics:
Error Messages
EZproxy
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Views:
43
What are common solutions for e-resource access issues?
Last Updated:
May 24, 2024
|
Topics:
Troubleshooting
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Views:
43
What are Sponsored Accounts?
Last Updated:
Nov 15, 2024
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Topics:
Sponsored Accounts
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Views:
1
Why is a patron getting the "Invalid Account" webpage on the library website?
Last Updated:
Nov 15, 2024
|
Topics:
AskTech Required
Error Messages
|
Views:
0
Which resources implemented SSO?
Last Updated:
Nov 14, 2024
|
Topics:
Authentication
|
Views:
61
Why is a patron getting "Invalid URL" webpage on the library website?
Last Updated:
Nov 13, 2024
|
Topics:
AskTech Required
Error Messages
EZproxy
|
Views:
29
What resources are explicitly blocked for DKU patrons?
Last Updated:
Aug 06, 2024
|
Topics:
AskTech - General Info
Duke Kunshan University
|
Views:
57
I need to share an e-resource link with a patron. Which URL should I use?
Last Updated:
Jun 06, 2024
|
Topics:
Links
|
Views:
76
Why is a patron getting the "Insufficient Access" webpage on the library website?
Last Updated:
Jun 03, 2024
|
Topics:
Error Messages
EZproxy
|
Views:
43
Why is a patron getting the "Temporarily Blocked" webpage on the library website?
Last Updated:
Jun 03, 2024
|
Topics:
AskTech Required
Error Messages
|
Views:
24
What are common e-resource terms? (Glossary)
Last Updated:
May 28, 2024
|
Topics:
Glossary
|
Views:
50
What is the Library Access button and where can I find it?
Last Updated:
May 28, 2024
|
Topics:
AskTech - General Info
|
Views:
57
What are some first steps for troubleshooting an e-resource access issue?
Last Updated:
May 28, 2024
|
Topics:
Troubleshooting
|
Views:
74
What are common solutions for e-resource access issues?
Last Updated:
May 24, 2024
|
Topics:
Troubleshooting
|
Views:
43
When do I refer an issue to AskTech?
Last Updated:
May 21, 2024
|
Topics:
AskTech - General Info
AskTech Required
|
Views:
46
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