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Collections Services: Electronic Resources & Serials Acquisitions

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How can I access The New York Times via Duke University Libraries?
Last Updated: Mar 04, 2025 |
Topics:
- Authentication
- Resource-Specific
|
Views: 300
I need to share an e-resource link with a patron. Which URL should I use?
Last Updated: Jan 09, 2025 |
Topics:
- Links
|
Views: 111
What are some first steps for troubleshooting an e-resource access issue?
Last Updated: May 28, 2024 |
Topics:
- Troubleshooting
|
Views: 96
What is the proxy URL?
Last Updated: May 23, 2024 |
Topics:
- EZproxy
|
Views: 82
Which resources implemented SSO?
Last Updated: Sep 09, 2025 |
Topics:
- Authentication
|
Views: 81
What is the Library Access button and where can I find it?
Last Updated: May 28, 2024 |
Topics:
- AskTech - General Info
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Views: 69
What resources are explicitly blocked for DKU patrons?
Last Updated: Oct 10, 2025 |
Topics:
- AskTech - General Info
- Duke Kunshan University
|
Views: 68
What are common solutions for e-resource access issues?
Last Updated: May 24, 2024 |
Topics:
- Troubleshooting
|
Views: 55
What are common e-resource terms? (Glossary)
Last Updated: May 28, 2024 |
Topics:
- Glossary
|
Views: 54
When do I refer an issue to AskTech?
Last Updated: May 21, 2024 |
Topics:
- AskTech - General Info
- AskTech Required
|
Views: 52

Why are ebook page numbers different from print page numbers?
Last Updated: Oct 15, 2025 |
Topics:
- Ebooks
- Resource-Specific
|
Views: 6
Why won't this streaming video play?
Last Updated: Oct 13, 2025 |
Topics:
- Databases
- Streaming Video
|
Views: 8
What resources are explicitly blocked for DKU patrons?
Last Updated: Oct 10, 2025 |
Topics:
- AskTech - General Info
- Duke Kunshan University
|
Views: 68
Which resources implemented SSO?
Last Updated: Sep 09, 2025 |
Topics:
- Authentication
|
Views: 81
Exploring the New EBSCO User Interface
Last Updated: Jun 04, 2025 |
Topics:
- Resource-Specific
|
Views: 29
Which e-resources require ID & password credentials for access?
Last Updated: May 30, 2025 |
Topics:
- Authentication
|
Views: 7
How can I access The New York Times via Duke University Libraries?
Last Updated: Mar 04, 2025 |
Topics:
- Authentication
- Resource-Specific
|
Views: 300
What resources are explicitly blocked for Sponsored Account Users?
Last Updated: Jan 31, 2025 |
Topics:
- Sponsored Accounts
|
Views: 9
A patron got temporarily blocked on the library website. Why are they still blocked from accessing library resources after time has elapsed?
Last Updated: Jan 22, 2025 |
Topics:
- AskTech Required
- Error Messages
|
Views: 40
Why is a patron getting the "Temporarily Blocked" webpage on the library website?
Last Updated: Jan 16, 2025 |
Topics:
- AskTech Required
- Error Messages
|
Views: 34

What are some first steps for troubleshooting an e-resource access issue?
Last Updated: May 28, 2024 |
Topics:
- Troubleshooting
|
Views: 96
What are common solutions for e-resource access issues?
Last Updated: May 24, 2024 |
Topics:
- Troubleshooting
|
Views: 55
When do I refer an issue to AskTech?
Last Updated: May 21, 2024 |
Topics:
- AskTech - General Info
- AskTech Required
|
Views: 52

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